Wendy ta Bayyana Tsarin Omnichannel

Wendy's za ta buɗe wani gidan cin abinci na gwaji a Ohio a wannan bazara wanda zai zama abin koyi ga sabbin gidajen cin abinci na kamfanin.

Samfurin, wanda aka yi wa lakabi da Global Next Gen, an tsara shi ne don biyan buƙatun abokan ciniki waɗanda ke son yin oda ta hanyar dijital da kuma ɗaukar abincinsu a shago. Gidan abincin zai kuma ƙunshi tagar ɗaukar kaya da kuma wuraren ajiye motoci na wayar hannu.

Wendy's ta ce tana shirin buɗe gidan cin abinci na Global Next Gen na farko a Columbus, Ohio, a lokacin bazara. Za ta sami kiosks na dijital don yin oda da biyan kuɗi; kwamfutar hannu ta yin oda ta wayar hannu; sake fasalin tsarin kicin; shiryayyen ajiya a cikin shago don yin oda ta dijital; da kuma taga ɗaukar kaya.

Kamfanin ya ce yana shirin sanya waɗannan canje-canjen a matsayin waɗanda aka saba gani a kasuwanni nan da shekarar 2020.

Bugu da ƙari, Wendy's tana gwada shagunan sada zumunta a wasu wurare da ke ba abokan ciniki damar yin hulɗa da abokai a Facebook ko Instagram yayin da suke jiran odar su a kan tebur.